Privacy notice

Luisa Fernanda Lizcano Narváez, an individual, holder of Colombian citizenship ID and tax ID (NIT) 1.019.051.099-7, with offices at Av. Calle 127 #7A-53, INO Building, office 4004, Usaquén, Bogotá D.C., Colombia. Email [email protected], phone +57 320 339 3588.

Whatever you voluntarily provide on this site (contact, consultation booking and lipedema guide request forms) and on our WhatsApp: name, ID number when needed to book, phone or WhatsApp number, email address, service or procedure of interest, the appointment chosen and the messages you choose to write.

On WhatsApp you are first assisted by an automated virtual assistant that answers general questions and manages appointments; you can ask to speak with a member of the team at any time.

If that message includes information about your health, it is sensitive data and receives the reinforced treatment described in the policy.

To respond to your request, book and remind you of your appointments, send you the information or material you asked for and process payments for services. We do not sell or share your data with third parties for advertising purposes.

To provide these services we rely on technology providers, some located outside Colombia; the list is in the Data processing policy.

You may access, update, correct and delete your data, request proof of the authorization you gave and revoke it, and file complaints with the Superintendency of Industry and Commerce.

To exercise these rights, write to [email protected]. The procedure and deadlines are set out in the Data processing policy.